Administration review update

Administration update

XPS Administration has had a busy year working with the Trustee and Company to improve the quality and accuracy of the data held for all Scheme members. This work will improve the quality and service delivered to members. Some pensioner members will have received letters in respect of their benefits as part of this review.

Following completion of the data cleansing exercises, XPS will work with the Trustee during 2025 to further develop the online functionality available to members on MyPension.

XPS continues to be a market-leading provider of administration services, delivering efficient, high-quality support to pension schemes across the UK. They were named Third-Party Administrator of the Year at the 2023 UK Pensions Awards for the fourth time in five years.

As a business, XPS continues to invest in cutting-edge technology developments, including cyber security protections. This is to ensure all member data is protected given the rise in cyber-attacks on large businesses across various industries.

Log into MyPension

MyPension is your online portal to access and manage your Scheme benefits - mypension.com/baa/baa-pension-scheme

Details of how to register for MyPension were provided in your welcome pack back in 2022. Active and pensioner members also received a reminder letter earlier in 2024.

If you would like a reminder of your log-in details, simply call XPS on 0118 214 3330 or email BAA@xpsgroup.com and they can arrange for these to be securely shared with you.

What can you do on MyPension?

Currently, BAA members can:

  • View and update your personal details.
  • Update your Expression of Wish.
  • Access Scheme information.
  • Download important Scheme and member specific documents (including previous quotations, pension payslips) which have been issued by XPS.
  • Access details of your transfer value on a quarterly basis if you are a deferred member.
  • Request a retirement or transfer quotation if you are an active or deferred member.

As a reminder, Scheme documents and updates can also be found on MyPension.

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